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Projects

Service Cloud Optimization for 3 Lines of Businesses

Service Cloud Optimization for 3 Lines of Businesses

Delivery of Customer Care platform to provide real time, mobile access to Care Tickets, escalation and SLA logic to drive Services Care issues to resolution within SLA timeframes for cases that are handled by the Home Services team

Simplifying Sales Process for a Water Quality Instrument Producer

Simplifying Sales Process for a Water Quality Instrument Producer

Implemented Salesforce CPQ & Billing, a cloud-based CPQ solution that integrates seamlessly with their existing Salesforce CRM

Transforming Customer Experience for a Large Retailer

Transforming Customer Experience for a Large Retailer

Implemented Salesforce Service Cloud, Sales Cloud and Marketing Cloud while simultaneously introducing business process improvements so the implementations are much more valuable

eCommerce Implementation for a Manufacturer

eCommerce Implementation for a Manufacturer

eCommerce Platform Development for a leading manufacturer for online order placement

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