top of page
Delivering Excellence
Projects
Service Cloud Optimization for 3 Lines of Businesses
Delivery of Customer Care platform to provide real time, mobile access to Care Tickets, escalation and SLA logic to drive Services Care issues to resolution within SLA timeframes for cases that are handled by the Home Services team
Simplifying Sales Process for a Water Quality Instrument Producer
Implemented Salesforce CPQ & Billing, a cloud-based CPQ solution that integrates seamlessly with their existing Salesforce CRM
Transforming Customer Experience for a Large Retailer
Implemented Salesforce Service Cloud, Sales Cloud and Marketing Cloud while simultaneously introducing business process improvements so the implementations are much more valuable
eCommerce Implementation for a Manufacturer
eCommerce Platform Development for a leading manufacturer for online order placement
bottom of page